Mr Wolf Partners

Privacy Policy

Privacy Policy

Last updated: 8 June 2026

This Privacy Policy explains how Mr Wolf Partners processes personal data when you visit the website, submit a vehicle search brief, pay for a service, contact us or receive communications from us.

1. Controller

  • Controller: [LEGAL ENTITY NAME OF MR WOLF PARTNERS]
  • Brand: Mr Wolf Partners
  • Address: [REGISTERED ADDRESS]
  • Email for privacy requests: deals@mrwolfpartners.com

2. Personal data we collect

Depending on how you use the website, we may process the following categories of personal data:

  • identity and contact data, such as name, email address, phone number and language preference;
  • vehicle search brief data, such as vehicle type, budget, location, preferences, timing and free-text notes;
  • transaction data, such as selected plan, order reference, payment status, amount, currency and Stripe/WooCommerce transaction identifiers;
  • communication data, including emails, support requests and operational messages;
  • technical data, such as IP address, browser, device information, logs and security events;
  • marketing or automation data, such as email delivery status, template received and interaction timing, where applicable.

3. Why we process personal data

  • to provide the vehicle sourcing service requested by the client;
  • to process payments, create orders and issue operational confirmations;
  • to communicate about the case, proposals, status updates and service delivery;
  • to send transactional and service-related emails;
  • to maintain website security, prevent abuse and troubleshoot technical issues;
  • to comply with accounting, tax and legal obligations;
  • to improve our forms, content and internal workflows.

4. Legal bases

We process personal data where it is necessary to perform a contract or take pre-contractual steps, to comply with legal obligations, based on our legitimate interests in operating and securing the service, or based on consent where required.

5. Payments

Payments are processed through Stripe. We do not store full card numbers on our servers. Stripe processes payment data according to its own security and compliance standards. WooCommerce stores order information needed for fulfilment, accounting and customer support.

6. Service providers and recipients

We may share personal data with trusted service providers only where necessary, including website hosting and infrastructure providers, WordPress/WooCommerce components, Vercel for frontend hosting, Stripe for payments, email delivery providers such as Zoho/WP Mail SMTP, IT/security providers and professional advisers where required.

7. International transfers

Some service providers may process data outside Switzerland or the EEA. Where this happens, we rely on adequacy decisions, standard contractual clauses or other safeguards recognised by applicable data protection law.

8. Retention

We keep personal data only for as long as necessary for the purposes described above. Case and order data may be retained for the duration required for service delivery, accounting, tax, dispute handling and legal obligations. Email automation records and operational logs are kept only as long as needed for delivery, audit and troubleshooting.

9. Cookies and similar technologies

The website may use technical cookies required for security, session handling, checkout and WordPress/WooCommerce operation. Payment and embedded third-party services may set their own cookies or similar technologies. We do not intentionally use non-essential analytics or advertising cookies unless they are introduced and disclosed in an updated policy.

10. Your rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, data portability and information about automated decision-making where applicable. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us at deals@mrwolfpartners.com. We may need to verify your identity before responding.

11. Complaints

If you believe your data protection rights have been infringed, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the competent data protection authority in your country of residence, where applicable.

12. Updates

We may update this Privacy Policy when our services, providers or legal requirements change. The latest version will be published on this website.

13. Required details to complete

Action required before final publication: replace the controller name and registered address placeholders with the official company data and confirm the final list of service providers.